Contact Our Services

Coronavirus (COVID-19)

Colchester Borough Council is monitoring the situation closely and will continue to take action to minimise disruption and keep residents and visitors safe.

Coronavirus: updates, advice and guidance

Contact Planning

Contact Council Tax

Contact Housing

Benefits and Local Council Tax Support

Contact Recycling and Rubbish

Contact Parking and Travel

Contact Business Rates

Contact Elections

Contact Emergency Planning

Contact Licensing
Contact Building Control
Contact Environmental Protection
Contact Food Safety
Contact Social Housing
Contact Democratic Services
Community Hub Venue and Opening Times
General Enquiries

Coronavirus (COVID-19)

Contact Planning

Contact Council Tax

Contact Housing

Benefits and Local Council Tax Support

Contact Recycling and Rubbish

Contact Parking and Travel

Contact Business Rates

Contact Elections

Contact Emergency Planning

Contact Licensing

Contact Building Control

Contact Environmental Protection

Contact Food Safety

Contact Social Housing

Contact Democratic Services

Community Hub Venue and Opening Times

General Enquiries

Contact & Support performance and customer satisfaction results

The average time we took to answer your calls for all services

The average calls we resolved for all services