Winter support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities throughout winter. The government has announced that England will move to Plan B in response to the risks of the Omicron variant. Check the guidance on GOV.UK for what this means for you.

Customer Strategy 2020 to 2023

The aim of this strategy is to set out how we are going to support and help our customers in-line with the Better Colchester Strategic Plan. 

The strategy has been created through consultation with customers and staff and reviewed during the Covid-19 pandemic to reflect new and innovative ways of delivering our services now and in the future. 

Page last reviewed: 23 December 2020