Customer Strategy 2020 to 2023

We enable our customers to access our services how, when and where they choose 

Online 

We will make our online services as quick and easy as possible to keep up with the digital direction.

Telephone 

We will answer calls as quickly as possible and aim to resolve enquiries there and then.

In person 

We will provide services from suitable and convenient locations across the borough.

We will continue to provide one-to-one support for those who need it.

Fixed Digital Access Points 

We provide fixed, accessible and secure online access across the borough.

Our interactive map shows each location.