Customer Strategy 2020 to 2023
How customers access our services
We enable our customers to access our services how, when and where they choose
OnlineWe will make our online services as quick and easy as possible to keep up with the digital direction.
TelephoneWe will answer calls as quickly as possible and aim to resolve enquiries there and then.
In personWe will provide services from suitable and convenient locations across the borough.
We will continue to provide one-to-one support for those who need it.
Fixed Digital Access PointsWe provide fixed, accessible and secure online access across the borough.
Our interactive map shows each location.
Page last reviewed: 23 December 2020