Winter support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities throughout winter. The government has announced that England will move to Plan B in response to the risks of the Omicron variant. Check the guidance on GOV.UK for what this means for you.

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From 19th July 2021, in accordance with government guidelines many of our restrictions on funerals have been lifted. Find out more information on changes to how we deliver some of our bereavement services.
  • Up to 120 mourners may attend the chapel and must be seated to avoid crowding, or less if the congregation wish to socially distance.
  • Those who cannot be seated should stand outside and alert the funeral directors so the service can be heard through the outside speakers.
  • Face coverings should be worn in the chapel, waiting room, toilets, the crematorium office and the Book of Remembrance room.
  • Singing in the chapel can resume but the hymn books cannot be used. For hymns ordered through Obitus, the words can be seen on the chapel screens or printed in Order of Service.
  • The Waiting Room will re-open on Wednesday 21st July. We advise no more than 10 people in the room at any one time to allow social distancing.
  • The Book of Remembrance room is open weekdays from 9.30am to 4.15pm and 10.00am to 1.00pm on weekends and bank holidays from Saturday 24th July. We ask that only one family is in the room at any one time.
  • The office reception is open but only one family can be in at any one time.
  • The Prayer Room remains closed.

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