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Annual Reports
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Local Government and Social Care Ombudsman Annual Review
Local Government and Social Care Ombudsman Annual Review
This annual review provides a summary of the complaints the Local Government and Social Care Ombudsman has dealt with on Colchester Borough Council.
IN THIS ARTICLE
These Annual Reviews include comments on our performance and complaint handling arrangements.
These Annual Reviews include comments on our performance and complaint handling arrangements:
Local Government and Social Care Ombudsman - Annual Review 2021/22
Local Government and Social Care Ombudsman – Annual Review 2020/21
Local Government and Social Care Ombudsman - Annual Review 2019/20
Local Government and Social Care Ombudsman - Annual Review 2018/19
Local Government and Social Care Ombudsman - Annual Review 2017/18
Local Government and Social Care Ombudsman - Annual Review 2016/17
Local Government and Social Care Ombudsman - Annual Review 2015/16
Local Government and Social Care Ombudsman - Annual Review 2013/14
Local Government and Social Care Ombudsman - Annual Review 2012/13
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Useful links
Ombudsman's website - council performance statistics and annual reports
Policies and Strategies
Annual Reports
Annual Audit Letters
Annual Economic Report
Annual Governance Statements
Annual Monitoring Report
External Audit Arrangements and Plan
Colchester Borough Homes Annual Report
Equality and Diversity Annual Report
Local Government and Social Care Ombudsman Annual Review
North Essex Parking Partnership - Annual Reports
Performance - Corporate Indicator Sets
Scrutiny Panel Annual Report
Statement of Accounts - Joint Museum Committee
Statement of Accounts - North Essex Parking Partnership
Treasury Management
Colchester Commercial (Holdings) Ltd
Statement of Accounts – Port Health Authority
Statement of Accounts – Trust Funds
Health and Safety Annual Reports
Risk Management
Colchester Borough Council – Annual Complaints report 2020/2021
Annual Reports
Annual Audit Letters
Annual Economic Report
Annual Governance Statements
Annual Monitoring Report
External Audit Arrangements and Plan
Colchester Borough Homes Annual Report
Equality and Diversity Annual Report
Local Government and Social Care Ombudsman Annual Review
North Essex Parking Partnership - Annual Reports
Performance - Corporate Indicator Sets
Scrutiny Panel Annual Report
Statement of Accounts - Joint Museum Committee
Statement of Accounts - North Essex Parking Partnership
Treasury Management
Colchester Commercial (Holdings) Ltd
Statement of Accounts – Port Health Authority
Statement of Accounts – Trust Funds
Health and Safety Annual Reports
Risk Management
Colchester Borough Council – Annual Complaints report 2020/2021
Other Policies
Enforcement Policy Licensing, Food and Safety
Events Policy
Gambling Policy
Genetically Modified Crops Policy
Housing Policies
Personnel Policies
Safeguarding Children and 'Adults with Needs for Care and Support'
Sex Establishment Policy
Customer Access Strategy
Policy Framework - Local Choice
Anti-Fraud and Corruption Policy
Anti-Money Laundering Policy
Data Protection Policy – August 2023
Information Security Policy – August 2021
Health and Safety Policy
Income and Debt Policy 2023
Use of Social Media in Investigations Policy and Procedures 2020-21
Waste Vision and Strategy
Whistleblowing Policy
Risk Management Strategy
Local Code of Corporate Governance
Code of Practice on Covert Surveillance
Retention Policy 2023
Policy Framework - Statutory
Budget
Local Plan Policy
Local Transport Plan
Officer Pay Policy
Statement of Licensing Policy 2021-26
Strategies
Colchester's Homelessness and Rough Sleeping Strategy 2020-2025
Colchester Strategic Tenancy Strategy
Colchester Borough Council Housing Asset Management Strategy 2022 to 2027
Colchester Economic Development Strategy 2015-2021
Digital Strategy 2017-22
People Strategy
The Council's Strategic Plan
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