Cost of living support
Colchester City Council is providing support for residents facing the cost of living crisis.
Anglian Water covers Colchester for sewage disposal and part of Colchester for drinking water supply.
Sewage and Drainage Emergencies - Anglian Water: 08457 145 145
Report a leak - 0800 771 881
Affinity Water covers the remaining areas of Colchester for drinking water supply.
Drinking Water Supply, quality or leak - Affinity: 0345 357 2407
This type of flooding should be reported to the Environment Agency.
Incident hotline: 0800 80 70 60.
To listen to recorded flood warning information for your area or speak to someone for advice.
Flood Warnings in Force: 0845 988 1188.
Flooding caused by overflowing drains or gullies within the highway network managed by Essex County Council should be reported to your local area highways office on:
Essex County Highways: 0845 603 7631.
Non-emergency matters such as potholes or kerb defects can be reported online to Essex County Council via the link on the right hand side of this page
If you are experiencing flooding to your property from surface water, groundwater or an ordinary watercourse (open ditches, culverts and drains), then contact:
The Lead Local Flood Authority, (LLFA) covering the Colchester Borough is Essex County Council. They are responsible for managingflood risk from:
Essex County Council - Lead Local Flood Authority - 08457 430 430
If your property has been damaged by surface water flooding, ECC may be able to investigate the cause of the flooding and, where possible, recommend solutions. Email email@example.com or call 08457 430 430.
Gas leaks and emergencies
National Grid - 0800 111 999
Electrical emergencies (damage to high voltage towers, overhead electricity lines or substations)
National Grid - 0800 40 40 90
UK Power Network - 0800 31 63 105 or text POWER and your postcode to 80876
Environment Agency Incident hotline: 0800 807 060
For more detailed advice and plan templates, contact the emergency planning team or call 01206 282222