Local support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities. The government has announced that England has returned to Plan A. You should continue to protect yourself and others. Find further guidance on GOV.UK.

Contact Housing

How to contact us with queries related to Housing


  • Contact us online
  • Our phone number
  • If you need to visit us
  • Where to write to

Contacting us online is the quickest and easiest way of getting in touch, but there are many ways of contacting us so please choose the option that is easiest for you.

Make a Housing Application 

Pay Online

Apply for a Garage

Report a Repair

For more information and contact details for out of hours housing emergencies please see our Homelessness Guide.

If you would rather speak to us please call the appropriate number below to speak to an advisor:

Colchester Borough Homes

01206 282514

Housing Options and Advice 

01206 282569

If you would prefer to speak to us in person please visit either of the locations below where a member of the team will be on hand to help you:

Greenstead Local Housing Office
Hawthorn Avenue

Open Monday to Friday from 9am to 5pm (except for bank holidays).

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