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Coronavirus (COVID-19)

Colchester Borough Council is monitoring the situation closely and will continue to take action to minimise disruption and keep residents and visitors safe. 

Coronavirus: updates, advice and guidance

Complaint Handling Procedure

We have procedures in place for responding to complaints.

IN THIS ARTICLE

We want to give the best possible service to all our customers and we have procedures in place for responding to complaints.

To make a complaint or let us know your concerns please complete our Help Us Get It Right form.

To view our full Complaint Policy click here.

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