Local support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities. The government has announced that England has returned to Plan A. You should continue to protect yourself and others. Find further guidance on GOV.UK.

Complaint Handling Procedure

We have procedures in place for responding to complaints.

IN THIS ARTICLE

We want to give the best possible service to all our customers and we have procedures in place for responding to complaints.

To make a complaint or let us know your concerns please complete our Help Us Get It Right form.

To view our full Complaint Policy click here.

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