Local COVID alert level: high
Colchester is currently defined as a 'high risk' coronavirus alert level. We continue to monitor the situation closely and will take action to minimise disruption and keep residents and visitors safe.
We love hearing when our employees or teams deliver excellent service. Tell us about your experience here.
If you’ve got a suggestion or a comment about any of our services, give us your feedback here and we’ll share it with the relevant area.
Report your complaint here and find out how we handle complaints. We take all complaints seriously and are keen to know how we can put things right.
Our customers are very important to us. However you contact us, our Customer Service Standards outline how we aim to deliver a friendly, accessible and professional service to everyone.
The Code of Conduct describes how councillors should conduct themselves and the Register of Interests list their disclosable pecuniary interests.
If you have a query you can get in touch with Customer Services.