• Compliments

    We love hearing when our employees or teams deliver excellent service. Tell us about your experience here.

  • Comments

    If you’ve got a suggestion or a comment about any of our services, give us your feedback here and we’ll share it with the relevant area.

  • Complaints

    Report your complaint here and find out how we handle complaints. We take all complaints seriously and are keen to know how we can put things right. 

  • Customer Service Standard

    Our customers are very important to us. However you contact us, our Customer Service Standards outline how we aim to deliver a friendly, accessible and professional service to everyone.

  • Councillor's Code of Conduct

    The Code of Conduct describes how councillors should conduct themselves and the Register of Interests list their disclosable pecuniary interests.

  • Report an Issue

    You can access our online services quickly and easily, 24/7. Find out what issues you can report online here. 

  • Get In Touch

    If you have a query you can get in touch with Customer Services.