Corporate Governance

This annual review provides a summary of the complaints the Local Government and Social Care Ombudsman has dealt with on Colchester City Council.

These annual reviews include comments on our performance and complaint handling arrangements: 

• Local Government and Social Care Ombudsman - Annual Review 2021/22
• Local Government and Social Care Ombudsman – Annual Review 2020/21
• Local Government and Social Care Ombudsman - Annual Review 2019/20
• Local Government and Social Care Ombudsman - Annual Review 2018/19
• Local Government and Social Care Ombudsman - Annual Review 2017/18
• Local Government and Social Care Ombudsman - Annual Review 2016/17
• Local Government and Social Care Ombudsman - Annual Review 2015/16
• Local Government and Social Care Ombudsman - Annual Review 2013/14
• Local Government and Social Care Ombudsman - Annual Review 2012/13