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Cost of living support
Colchester City Council is providing
support for residents
facing the cost of living crisis.
Help us get it right
Why are you contacting us?
Compliment
Complaint
Comment
Are you contacting us for yourself or on behalf of someone else?
Myself
Someone else
Which service area is this request for?
Allotments
Antisocial Behaviour
Benefits
Cemetery and Crematorium
Council Tax and Business Rates
Customer Telephone Contact Centre
Elections
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Helpline
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Housing - Other
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Licensing
Markets
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Online Services (Website)
Parking
Planning and Building Control
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Street Care and Public Open Spaces
Town and Business Support Services
Town Deal
Trees
Unsure or Not Listed
Antisocial behaviour complaint
General
Neighbour
Council Tax and Business Rates
Business Rates
Council Tax
Environmental Issue
Air Quality
Dogs / Pest
Fly Tipping
Housing - Council Housing
Adaptations
Antisocial Behaviour
Damp
Garages
Gateway to Homechoice (applying for housing)
Housing Options
Leasehold Services
Lettings
Mutual Exchange
Older Person Services
Rents
Repairs
Right to Buy
Tenancy Services
Tenant Alterations
Transfer Incentive Scheme
Housing - Other
Adaptations / Grants & Loans
Private Sector Housing
Housing Strategy
Leisure World
Leisure World Colchester
Leisure World Highwoods
Leisure World Tiptree
Leisure World Northern Gateway
Leisure World Tennis Centre
Aqua Springs
Licensing
Taxis
General
Museums
Christchurch Mansion
Colchester Castle
Hollytrees
Ipswich Museum and Art Gallery
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Parking
Abandoned Vehicles
Other
Planning
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Planning Application Processing
Planning Enforcement
Local Plan/Policy
Building Control
Recycling & Rubbish
Missed Kerbside collections
Missed Assisted collections
Flats issues (missed collections/bin stores)
Crew behaviour/driving incident
Recycling Equipment Ordering
Recycling Equipment Collection from Stockists
Waste Limit Exemption and Assisted Collection applications
Other
Street Care and Public Open Spaces
Castle Park
Highwoods Country Park
Parks General
Town Centre
Other
Town and Business Support Services
Business support referrals
Information, Advice and guidance for businesses
Town Centres
Trees
TPO's
Trees on Council land
If the issue you are reporting is regarding a recycling or rubbish collection which has been missed within the last 48 hours, the quickest way for us to resolve this for you is to register the missed collection via this link
Report a missed recycling or rubbish collection
.
This will ensure that Colchester City Council collects your missed materials within the next 2 working days (Mon-Fri) after the day you report it to us.
I confirm I have read the above information and remain dissatisfied with the service. I therefore wish to continue with submitting a formal complaint