Help us get it right

Why are you contacting us?

Are you contacting us for yourself or on behalf of someone else?

Which service area is this request for?

Antisocial behaviour complaint

Council Tax and Business Rates

Environmental Issue

Housing - Council Housing

Housing - Other

Leisure World

Licensing

Museums

Parking

Planning

Recycling & Rubbish

Street Care and Public Open Spaces

Town and Business Support Services

Trees

If the issue you are reporting is regarding a recycling or rubbish collection which has been missed within the last 48 hours, the quickest way for us to resolve this for you is to register the missed collection via this link Report a missed recycling or rubbish collection.

This will ensure that Colchester City Council collects your missed materials within the next 2 working days (Mon-Fri) after the day you report it to us.

I confirm I have read the above information and remain dissatisfied with the service. I therefore wish to continue with submitting a formal complaint