Customer Strategy 2020 to 2023
Contents
Customer Strategy 2020 to 2023
The aim of this strategy is to set out how we are going to support and help our customers in-line with the Better Colchester Strategic Plan.
- Key themes of the Better Colchester Strategic Plan 2020-2023
- What we know about our customers
- Our Customer Principles and Vision
- How customers access our services
- Our corporate Customer Standards
- Outcomes and impact
The strategy has been created through consultation with customers and staff and reviewed during the Covid-19 pandemic to reflect new and innovative ways of delivering our services now and in the future.
Page last reviewed: 23 December 2020