Colchester Borough Homes runs the Repairs Service on behalf of the Council. Council tenants needing advice on repairs or alterations to their Council properties should contact the Customer Service Team. This can be done by:
Telephoning the Customer Service Team on 01206 282514. Calling into the Customer Services Team based at the Library and Community Hub, Trinity Square, Colchester. The offices are open 9.00am to 5.00pm, Monday to Friday.
Or write to us for repairs and alterations at: Colchester Borough Homes 123 Gosbecks Road Colchester Essex CO2 9JT
For more information on housing repairs and tenant alterations can be found below:
Housing Repairs
Tenant Alterations
These policies set out the Council's approach to requests from Colchester Borough Council tenants for permission for alterations to Council homes and policies for doing repairs work on individual properties. The policies are:
Boundary Definition Policy
Tenant Alteration Policy
Low energy-rated property policy
Fixed Electrical Installations – Inspection and Testing Policy
CBC Repairs and Rechargeable Repairs Policy
