Online payments unavailable
Due to our internet payments system being unavailable, customers will not be able to make any online payments or receive their outstanding balance for over the phone payments between 6am and 10am on Sunday 09 October.
Due to our internet payments system being unavailable, customers will not be able to make any online payments or receive their outstanding balance for over the phone payments between 6am and 10am on Sunday 09 October.
Our Rent Setting and Service Charge Policy sets out the principles Colchester Borough Council applies in calculating its rents, utility and service charges for our housing stock.
This policy also details the principles applied in determining charges for garages and storage units.
Rent Setting and Service Charge Policy
To help give residents understand our rent setting decisions, we have answered some of your frequently asked questions.
These will explain: