Online payments unavailable

Due to our internet payments system being unavailable, customers will not be able to make any online payments or receive their outstanding balance for over the phone payments between 6am and 10am on Sunday 09 October.

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Scam alert

We are aware that people are being called by scammers asking for bank details to pay the £150 Council Tax Rebate. If you are eligible and you pay by Direct Debit, you will automatically receive the payment. If you do not pay by Direct Debit, we ask that you send us your bank details by completing the secure form on our website. We will not ask for any bank details by phone or text message. Stay alert and do not give your bank details to scammers.

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Additional help and assistance

If you need further assistance, our specialist Financial & Employment Support team are here to help.
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