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Here are some links to some external bodies' websites which may be able to help you with your enquiry:
Essex County Council Highways
For information about road works, blue badges and to report an issue on or around a road or pavement, such as potholes, street lights, traffic lights, overgrown trees.
Anglian Water
Manage your water bills by logging in to your online account, find out about any planned works in your area, and report a leak.
Colchester Borough Homes
Request a repair, apply for Housing Benefit, find out about housing options and more.