Garden Waste Subscription Service

From Monday 15 January 2024, garden waste collections became a subscription service. Unless you subscribe to the service, your garden waste will no longer be collected.

Renewals and New Subscriptions for the 2025 to 2026 Financial Year:

Our Garden Waste Service is now open for New Subscriptions and Renewals for the 2025-2026 Financial Year. New subscriptions and renewals are valid from receipt of a new permit by post, or a bin with a permit where required, and will expire on 31st March 2026.

For 2025/2026 the garden waste service will:

• Be provided for new subscribers on an opt-in basis with a £35 one-off joining fee per bin and an annual service fee of £60 per bin.
• Be provided for renewing subscribers to existing properties for £60 per bin.
• Cover up to 5 wheeled bins per property.
• Allow residents to share a bin between 2 or more properties.
• Offer residents up to 25 collections a year depending on the date of subscription. There is a pause for one collection during the Christmas/New Year period when our garden waste teams work alongside their recycling colleagues to help collect the large amount of recycling generated by households.
• Offer new subscription and renewal transactions from January 2025 which will expire on 31 March 2026.
• Be a wheeled bin-only service but with a choice of a standard wheeled bin or a smaller wheeled bin.
• Be available to residents who previously received a universal garden collection service.
• Be available to hard-to-reach properties accessible with one of our smaller bin lift lorries.
• Offer the same assisted collection service as previously.

The same fees apply to add one or more bins to an existing service, with a £35 one-off joining fee per extra bin and an extra annual service fee of £60 per bin.

We aim to deliver any required bins or permits within 14 days of order, except during busy periods when it may take longer. Your subscription will start on the next planned collection after your bin has been delivered or you have received your permit by post and attached it to your bin in line with our terms and conditions.

Renew or Subscribe Now

What happens once you have Renewed or Subscribed:

• If you are renewing or joining and already have a brown wheeled bin, a letter with a permit will be sent to you in the post. You must attach the permit to your existing wheeled bin under the handle.
• If you are joining the service or subscribing for an extra bin at renewal, and need a brown wheeled bin, the bin with a permit attached will be delivered to your address. Where possible we aim to deliver new bins within 14 days; however, in times of high demand, this may take longer.
• Your subscription starts on the first calendar collection after you have either received your bin with a permit or received a permit through the post and attached it to your existing bin.

Calendars showing your new collections will be updated within 14 days of ordering.

For Kerbside addresses, garden waste collection is on the same day as paper and plastics.

Check your subscription status