Helpline is running as normal to provide an alarm, response and monitoring service for older and vulnerable people living in Colchester and North Essex. Call 01206 769799 or visit helplineplus.co.uk.
Recycling collections are operating as normal (except textile recycling, which remains suspended).
All playgrounds are open. We ask that you read our COVID-19 playground guidance before your visit.
We are currently processing all Building Regulation applications and undertaking all site inspections as usual. However, on occasions we will use our discretion to determine if site inspections may need to be carried out by virtual means.
Our Pest Control service is operating; however, bedbug treatments are currently unavailable.
The crematorium and cemetery are open for funerals with up to 30 mourners. The Book of Remembrance, Prayer Room and the crematorium office are still closed to visitors. Visitors must follow current guidelines.
The cemetery and Garden of Remembrance will be closed to visitors, except for those who are attending a funeral, attending the scattering or burial of ashes, or visiting the grave or memorial of a loved one.
Colchester Market will be trading but with essential stall holders only.
The Council is waiting for guidance from Central Government on how to distribute new business support. For the latest information on Government and local financial support visit www.colchester.gov.uk/coronavirus/businesses.
You can continue to report environmental and noise concerns. However, the Weekend Noise Service will be suspended.
Colchester Castle, Hollytrees Museum and the Natural History Museum are closed. Whilst the museums are closed, take part in fun activities from home with #MuseumFromHome and stay in touch on social media @ColMuseums.
All outdoor gyms are closed.
Colchester’s Visitor Information Centre (based in Hollytrees Museum) is now closed. The team can still advise and help with tourism enquiries through email and social media. Contact the team at firstname.lastname@example.org or find them on social media @VisitColchester.
Aqua Springs is now closed. For the latest information visit www.aqua-springs.co.uk.
Leisure World Colchester, Tiptree and Highwoods are closed. Whilst the centers are closed, take part in home workouts by downloading the My Wellness app, visit www.mywellness.com. Stay in touch on social media @MyLeisureWorld.
Ceremonies and receptions are currently not taking place.