Helpline is running as normal to provide an alarm, response and monitoring service for older and vulnerable people living in Colchester and North Essex. Call 01206 769779 or visit helplineplus.co.uk.
We ask that all visitors follow social distancing advice when shopping locally. Find more information at Colchester Market.
The Council is asking all businesses to apply for a business support grant, even if they're not currently eligible, ahead of additional funding. The business support grant application form only needs to be completed once, and we will contact businesses if we need additional information or if they're eligible for grants at a later stage.
Colchester's Visitor Information Centre is open. A maximum of four people, who must be from the same household or bubble, will be admitted at a time.
Recycling collections are operating as normal (except textile recycling, which remains suspended).
We continue to offer a near fully operational service. However, there are some current changes put in place around site visits and inspections.
All staff are working remotely. Full guidance can be found at Building Control service changes.
Our Pest Control service is operating; however, bedbug treatments are currently unavailable. Advice can be given on the self-treatment if required.
The crematorium and cemetery are open for funerals with up to 20 mourners in the chapel and up to 30 at a graveside. The Book of Remembrance, Prayer Room and the crematorium office are still closed to visitors. Visitors must follow current guidelines.A maximum of 6 people may attend an ashes burial or wake.
You can continue to report environmental and noise concerns. However, the Weekend Noise Service is suspended.
Aqua Springs Spa and a selection of beauty therapy treatments have re-opened, but the saunas, steam room, aromatherapy room and salt inhalation room remain closed. Visitors must book before visiting the spa.
All Leisure World Centre’s have re-opened, but group fitness classes will not be operating until further notice. All activities must be booked before visiting Leisure Word.
Weddings can take place at the Town Hall with maximum attendance limited to 15 people. From 17 May, weddings will recommence at Colchester Castle with a maximum attendance of 30 people; the Town Hall will also be working to these numbers, subject to social distancing guidelines.
Colchester’s Northern Gateway Sports Park is expected to open on Monday 26 April at a reduced capacity due to current government guidelines.
Colchester Castle and the Natural History Museum are closed. Check out our fun #MuseumFromHome activities for ideas and things to do.