Coronavirus: view the status of our services
We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.
We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.
Helpline is running as normal to provide an alarm, response and monitoring service for older and vulnerable people living in Colchester and North Essex. Call 01206 769779 or visit helplineplus.co.uk.
Colchester Market is trading with essential item stalls only. For more information on market days and locations, visit our service summary page.
The Council is asking all businesses to apply for a business support grant, even if they're not currently eligible, ahead of additional funding. The business support grant application form only needs to be completed once, and we will contact businesses if they're eligible for grants at a later stage.
Recycling collections are operating as normal (except textile recycling, which remains suspended).
We continue to offer a near fully operational service. However, there are some current changes put in place around site visits and inspections.
All staff are working remotely. Full guidance can be found at Building Control service changes.
Our Pest Control service is operating; however, bedbug treatments are currently unavailable. Advice can be given on the self-treatment if required.
The crematorium and cemetery are open for funerals with up to 20 mourners in the chapel and up to 30 at a graveside. The Book of Remembrance, Prayer Room and the crematorium office are still closed to visitors. Visitors must follow current guidelines.
A maximum of 6 people may attend an ashes burial or wake.You can continue to report environmental and noise concerns. However, the Weekend Noise Service is suspended.
Most playgrounds remain open. Upper Castle Park playground is closed. We ask that you read our COVID-19 safety guidance before you visit your local play equipment.
Colchester Castle and the Natural History Museum are closed. Check out our fun #MuseumFromHome activities for ideas and things to do.
Colchester's Visitor Information Centre is closed.
Aqua Springs Spa and Beauty Therapy Treatments are closed.
All Leisure World sites - Colchester, Highwoods and Tiptree - are closed.
National lockdown dictates that weddings cannot take place in Colchester unless in extraordinary circumstances and upon request from Essex County Council.