Winter support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities throughout winter. The government has announced that England will move to Plan B in response to the risks of the Omicron variant. Check the guidance on GOV.UK for what this means for you.

Our Financial and Employment Support team

If you need financial advice, whether you are in or out of work, you can contact our Financial & Employment Support team for free for help and support.

Our team can:

  • provide back to work support, developing confidence and offering advice to those out of work
  • process payments for the Test and Trace Support Payment scheme for those having to self-isolate owing to Covid-19 exposure
  • offer confidential and impartial advice on entitlement to a range of welfare benefits for those both in and out of work
  • provide guidance and support when completing welfare benefit claim forms or making appeals
  • help access to discretionary funds that could be of assistance to those in hardship

If we cannot help, we can provide contact information for organisations who may be able to assist you.

Get in touch

Make an enquiry online

Page last reviewed: 29 November 2021


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