Report a Missed Collection

Missed bins

If we have missed a collection of your rubbish or recycling and it was out from 7am on ...

If we have missed a collection of your rubbish or recycling and it ...

Report a Missed Collection

If we have missed a collection of your rubbish or recycling and it was out from 7am on your collection day, you can report it to us here up to 48 hours after it was missed. We will collect any missed collections within 2 working days.

Report a Missed Trade Waste Collection

Trade Waste - Missed Bins

If your business' rubbish or recycling collection has been missed, report it here and w...

If your business' rubbish or recycling collection has been missed, ...

Continue to report your missed collection.

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Report a Missed Trade Waste Collection

If your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.

Other things you can Report

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Inform us of your child care costs

If your child is 15 or under (or 16 or under with a disability) a partial deduction can be made from your income figure which is used to work out your Housing Benefit or LCTS.

Inform us of your child care costs

Child Care Costs

If your child is 15 or under (or 16 o...

If your child is 15 or under (or 16 o...

Continue to report a dead animal

Report

Dead Animals

If you see a dead animal on or near a road you can report it here.

Dead Animals

Dead Animals

If you see a dead animal on or near a...

If you see a dead animal on or near a...

Continue to report an overflowing bin

Report

Litter & Dog Bins

If you find an overflowing or damaged public bin you can report it to us here.

Litter & Dog Bins

Litter and Dog Bins

If you find an overflowing or damaged...

If you find an overflowing or damaged...

Continue to go to the form

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Register or Change your Bank Details

Register or change your bank account details here.

Register or Change your Bank Details

My bank details have changed

Register or change your bank account ...

Register or change your bank account ...

You will be taken to Anglian Water's website.

Report

Report a Blocked Private Drain

Report a blocked private sewer or arrange drains repairs with Anglian Water.

Report a Blocked Private Drain

Report a Blocked Private Drain

Report a blocked private sewer or arr...

Report a blocked private sewer or arr...

You will be taken to Essex County Council's website.

Report

Report a Blocked Public Drain

Report a blocked drain on a road or pavement to Essex County Council.

Report a Blocked Public Drain

Report a Blocked Public Drain

Report a blocked drain on a road or p...

Report a blocked drain on a road or p...

You will be taken to Essex County Council's website.

Continue

Report a Broken Street Light

Report an issue with a street light to Essex County Council.

Report a Broken Street Light

Report a Broken Street Light

Report an issue with a street light t...

Report an issue with a street light t...

If you are new to the area you can register for Council Tax. Continue to go to the form where you will be able to enter your details.

Continue

Report a Change of Address

Let us know when you move as your Council Tax may change.

Report a Change of Address

Report a Change of Address

Let us know when you move as your Cou...

Let us know when you move as your Cou...

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Report

Report a Change of Circumstances

You need to report any changes to us straight away as it may affect how much help you get with your rent or council tax.

Report a Change of Circumstances

Report a Change of Circumstances

You need to report any changes to us ...

You need to report any changes to us ...

Continue to read more information.

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Report a Fleet Incident

You can report a fleet incident by emailing operational.psu@colchester.gov.uk. Find out what information you need to provide here.

Report a Fleet Incident

Report a Fleet Incident

You can report a fleet incident by em...

You can report a fleet incident by em...

Continue to go to the form

Report

Report a Missed Trade Waste Collection

If your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.

Report a Missed Trade Waste Collection

Report a Missed Trade Waste Coll...

If your business' rubbish or recyclin...

If your business' rubbish or recyclin...

You will be taken to Essex County Council's website.

Report

Report a Pothole

Report damages to a road/carriageway to Essex County Council.

Report a Pothole

Report a Pothole

Report damages to a road/carriageway ...

Report damages to a road/carriageway ...

Find out what information is needed and report it

Report

Report an Abandoned Vehicle

If you think that a vehicle in your area may have been abandoned, you can report this here for us to investigate.

Report an Abandoned Vehicle

Report an Abandoned Vehicle

If you think that a vehicle in your a...

If you think that a vehicle in your a...

Continue to find out how to report an empty property.

Continue

Report an Empty Home

If you think that a home may be empty please report it to us here.

Report an Empty Home

Report an Empty Home

If you think that a home may be empty...

If you think that a home may be empty...

Continue to report dog fouling

Report

Report Dog Fouling

You can report dog fouling here and we will come to clean it up as soon as we can.

Report Dog Fouling

Report Dog Fouling

You can report dog fouling here and w...

You can report dog fouling here and w...

You can also tell us about other things like dog fouling, fly tipping and graffiti. Continue to go to the form.

Report

Report Fly Posting

Fly posting is the display of advertising material on buildings and street furniture without the consent of the owner. If you see this, please report it here.

Report Fly Posting

Report Fly Posting

Fly posting is the display of adverti...

Fly posting is the display of adverti...

Continue to report the problem

Report

Report Fly-Tipping

If you're out and see that something has been left where it shouldn't be, report it here and we'll come and collect it.

Report Fly-Tipping

Report Fly-Tipping

If you're out and see that something ...

If you're out and see that something ...

Continue to read more about how to report fraud.

Report

Report Fraud

If you think someone is getting benefits they may not be entitled to then you can report it in a number of ways.

Report Fraud

Report Fraud

If you think someone is getting benef...

If you think someone is getting benef...

If you witness graffiti taking place, report this directly to Essex police on 01206 210441. Continue to go to the form to report it online.

Report

Report Graffiti

If you see graffiti in your neighbourhood please report it here.

Report Graffiti

Report Graffiti

If you see graffiti in your neighbour...

If you see graffiti in your neighbour...

Continue to go to the form

Report

Report Hazardous Litter (Needles)

If you see any dangerous litter such as broken glass, needles, etc, please report it and we will make it a priority to clean it up.

Report Hazardous Litter (Needles)

Report Hazardous Litter (Needles)

If you see any dangerous litter such ...

If you see any dangerous litter such ...

You can also tell us about other things like dog fouling, fly posting and graffiti.

Report

Request a Street Clean

If you’re out and about and see something that needs cleaning, anything from fly tipping to litter, report it here.

Request a Street Clean

Street Cleaning Request

If you’re out and about and see somet...

If you’re out and about and see somet...

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My Details have Changed

It is important that you let us know if your details or circumstances change it may affect your entitlement to Housing Benefit or Local Council Tax Support.

My Details have Changed

Tell us about a change of detail...

It is important that you let us know ...

It is important that you let us know ...