Repairs policies

Colchester Borough Homes runs the Repairs Service on behalf of the Council. Council tenants needing advice on repairs or alterations to their Council properties should contact the Customer Service Team. This can be done by:

Telephoning the Customer Service Team on 01206 282514. 

Or write to us for repairs and alterations at:
Colchester Borough Homes
1st Floor Rowan House
33 Sheepen Road
Colchester
Essex
CO3 3WG

For more information on housing repairs and tenant alterations can be found below: 

• Housing repairs
• Tenant alterations

These policies set out the Council's approach to requests from Colchester City Council tenants for permission for alterations to Council homes and policies for doing repairs work on individual properties. The policies are:

• Boundary Definition Policy
• Low energy-rated property policy
• Electrical Safety and Testing Policy
• Repairs and Maintenance Policy 2024 (PDF, 254KB)
• Tenant Alteration Policy (PDF, 626KB)