Rent setting and service charge policy

Our Rent Setting and Service Charge Policy sets out the principles we apply in calculating our rents, utility and service charges for our housing stock.

This policy also details the principles applied in determining charges for garages and storage units.

Rent Setting and Service Charge Policy 2021 (PDF, 229KB)

To help residents understand our rent setting decisions, we have given some more information explaining:

  • how any additional rent will be used
  • how tenants can access more financial support and advice
View more rent increase information

Read the frequently asked questions

Page last reviewed: 3 March 2025

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