Sustainability Team Privacy Notice

This Privacy Notice should be read in conjunction with Colchester City Council’s Privacy Policy.

This Privacy Notice provides information on how we process your personal information with regard to sustainability and travel projects within Colchester. These projects focus on the Council’s approach to promoting sustainable travel and tackling climate change in Colchester, involving projects such as the Shared Transport project and Loveurcar. Below you will find separate privacy notices for those projects.

Shared Transport Projects  

This is an information only service updating customers who have requested to be informed of shared transport projects and short-term hire schemes.  

Information collected 

We collect and process personal data that you provide to us which may include: 
  • Name 
  • Contact details (email address) 

Agencies we may share your data with 

We do not share your information with anyone outside of the organisation.  

The purpose and lawful basis for processing 

The lawful basis for the processing of your personal data is consent. Colchester City Council requires the above information in order to update customers on shared transport projects and short term hire schemes. We only request the minimum amount of information and ensure that is it stored securely. 

How long will we keep your personal data? 

We will only hold your personal data for as long as necessary and in line with our retention schedules. 

Loveurcarcolchester car share permit scheme

Information collected

  • Name
  • Address
  • Email address
  • Car registration number

Agencies we might share your information with

We may need to share your contact details with North Essex Parking Partnership. If you want to use the LUC bays at Colchester Station (south side) we will need your permission to share your name and registration details with Greater Anglia and NCP their car parking provider. Your details will be added to a ‘white list’ in order for the Automatic Number Plate Recognition scheme to recognise your vehicle when you enter as having permission to use the LUC car share spaces. As MiPermit provide the actual virtual LUC permit, they also store your data and have their own privacy statement.

The purpose and lawful basis for processing

The lawful basis for the processing of your personal data is consent. You will have provided us with consent to use your personal information. You have the right to amend or withdraw your consent at any time. If you wish to exercise this right, please email so that we can deal with your request.

  • Colchester City Council requires the above information in order to:
  • Process your loveurcarcolchester permit application.
  • Contact you occasionally in relation to your usage of the car bay scheme.
  • Contact you with updates regarding the loveurcarcolchester carshare bay scheme and other Colchester initiatives to improve air quality.
  • Contact you to take part in occasional additional surveys to monitor aspects of the car share scheme.
  • To monitor usage and trends in uptake of the bays to help us increase the uptake of car sharing, marketing and evaluating usage of the car share bays.

We only request the minimum amount of information and ensure that is it stored securely.

Length of time we keep your information

We will retain your personal data for up to 2 years. We will then delete your personal data from our records unless you have reapplied to renew your permit.

How we protect and store your personal data

We take the confidentiality of personal information very seriously and use recognised security and access controls to protect your information from unauthorised access, loss, misuse, alteration or corruption. We have procedures and processes in place to ensure that your personal information is managed appropriately

Your information may be held outside of the UK. Where this is the case, we ensure that additional measures are in place to protect your data and to ensure that we continue to comply with data protection requirements.

Updates to this privacy notice

We will continually review and update this privacy notice to reflect changes in our processes and procedures, as well as to comply with changes in the law. When such changes occur, we will revise the "last updated" date at the bottom of this notice. We encourage you to periodically review this notice and to be informed of how we protecting your information.

Page last reviewed: 9 November 2023


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