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We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.
We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.
We do this as a legal obligation under the Traffic Management Act 2004. We will not be able to consider a challenge or a representation against a Penalty Charge Notice without the personal data you provide us with.
North Essex Parking Partnership make use of dash cams in their company vehicles when being used within Colchester and other districts and body worn cameras worn by Civil Enforcement Officers working with the public. NEPP are the users and owners of the recordings.
The Council is the Data Controller when images are recorded. If however recordings are handed over to the Police, insurance companies or any other body then the legal responsibility will be transferred to that body as the data controller.
In addition to the recordings, paper incident forms are completed by Officers if involved in an incident then recorded electronically in an access controlled folder. The hard copy is then shredded. These records are also the responsibility of North Essex Parking Partnership and Colchester Borough Council as Data Controller. Body worn camera and dashcam footage is destroyed after 28 days.
We will keep your personal information while you have an active parking permit and for 6 years after it has been returned. After this time, your personal information will be deleted from our system. In relation to DVLA obtained details and Penalty Charge Notices, we retain these for 3 years and if shared, our enforcement agent companies then retain the details for up to 6 years. You do have the right to contact us and ask for your information to be removed prior to that where there is no obligation or statutory requirement for it to be kept. You can exercise this right by contacting parking@colchester.gov.uk.
Page last reviewed: 30 October 2020