Cost of living support

Colchester Borough Council is providing support for residents facing the cost of living crisis. 

Health and Housing Referral Scheme Privacy Notice

This Privacy Notice should be read in conjunction with Colchester Borough Council’s Privacy Policy.

Information collected

  • Name
  • Date of birth
  • Address
  • Any known vulnerability or risk
  • Reason for the referral

Agencies we might share your information with (as appropriate)

  • Other CBC departments
  • Drug and alcohol support 
  • Essex Partnership University Trust 
  • Essex Fire and Rescue Services
  • General Practitioner
  • Probation
  • Social Services
  • Other mental health and social providers as required

The purpose and lawful basis for processing

The lawful bases for the processing of your personal data are as follows:-

Article 6, 1. (e) where processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (public task).

Article 9, 2. (h) where processing is necessary for the provision of health or social care.

The Council has a requirement to process the above information in order to provide mental health support to residents within the district where necessary as identified by council officers undertaking their routine interventions. We only request the minimum amount of information and ensure that is it stored securely.

Length of time we keep your information

We retain information relating to Health and Housing Referral Scheme in line with the Council’s Retention Policy.

If you believe we are holding inaccurate information on your file, you do have the right to contact us and ask for your information to be amended or removed where there is no obligation or statutory requirement for it to be kept. You can exercise this right by contacting grantsandloans.support@colchester.gov.uk.

How we protect and store your personal data 

We take the confidentiality of personal information very seriously and use recognised security and access controls to protect your information from unauthorised access, loss, misuse, alteration or corruption. We have procedures and processes in place to ensure that your personal information is managed appropriately.

Your information may be held outside of the UK. Where this is the case, we ensure that additional measures are in place to protect your data and to ensure that we continue to comply with data protection requirements. 

Updates to this Privacy Notice

We will continually review and update this privacy notice to reflect changes in our processes and procedures, as well as to comply with changes in the law. When such changes occur, we will revise the "page last reviewed" date on this notice. We encourage you to periodically review this notice and to be informed of how we are protecting your information.

 

Page last reviewed: 13 June 2022

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