Energy Efficiency Home Improvement Grants privacy notice

This Privacy Notice should be read in conjunction with Colchester City Council's Privacy Policy.

This Privacy Notice provides information on how we manage home improvement grants within Colchester. Below you will find separate privacy notices for each project.

Green Homes Grant Local Authority Delivery Scheme – Phases 2 and 3

Information collected – Phase 2 ends 30/9/2022

• Address of property

Information collected – Phase 3 ends 31/3/2023

• Name
• Address of property
• Email address
• Telephone contact details
• Income details and/or proof of benefits

This information will be collected by Warmworks, the managing agent, who will be managing customer sign up to the scheme. They will share this information with us. This is so we can evaluate the performance of Warmworks, ensuring they are delivering the scheme to expected standards.

Agencies we might share your information with:

For the delivery of this scheme, we have to share your property address with the Department for Business Energy and Industrial Strategy (BEIS). This is so that they can update relevant energy efficiency performance certificates of properties on national government website.

BEIS would also like to do research and evaluation of the scheme, and for this they would need your name and contact details (email or phone number). However, we will not share this with them unless you consent to us sharing this and are happy for them to follow up with you on the purpose of evaluating the scheme.

We will not share any other personal details with them (income and/or benefits information, date of birth).

We may also share your name and address with:

• Interested parties – Managing Agent of the project, Installers who would do complete installations as part of the scheme.
• Other internal Council services – Environmental Protection Team, Community Enabling, Council Tax, Planning. This will help with showing where we have been successful at advertising the scheme and where further promotion may be required.

The purpose and lawful basis for processing

The lawful basis for the processing of your personal data is public task. In order to process your application to the Green Homes Grant Local Authority delivery scheme we are required to collect the above information. This is to check your eligibility for the scheme.

We only collect the minimum amount required and ensure that it is stored securely.

Length of time we keep your information

We will retain your personal data for 1 year after the delivery phase has completed. After the year this data will then be destroyed.

ECO4 Flex

Information collected:

• Name(s) of applicant and all members of household/property where the retrofit measures are being applied for
• Address of property
• Email address
• Telephone contact details
• Name of authorised person(s) and referrer name and address, where appropriate
• Income details and/or proof of benefits

This information will be collected by ARAN Services, the managing agent, who will be managing customer sign up to the scheme. They will share this information with us. This is so we can evaluate the performance of ARAN Services ensuring they are delivering the scheme to expected standards.

Agencies we might share your information with:

• DWP
• HMRC
• Land Registry
• Ofgem
• BEIS (Department of Business, Energy and Industrial Strategy, UK Government)
• ARAN Services

For the delivery of this scheme, we have to share your property address with Ofgem, the Office for Gas and Electricity Markets. This is so that they can update relevant energy efficiency performance certificates of properties on national government websites.

Ofgem would also like to do research and evaluation of the scheme, and for this they would need your name and contact details (email or phone number). However, we will not share this with them unless you consent to us sharing this and are happy for them to follow up with you on the purpose of evaluating the scheme.

We will not share any other personal details with them (income and/or benefits information, date of birth).

We may also share your name and address with:

• Interested parties – Managing Agent of the project, Installers who would do complete installations as part of the scheme.
• Other internal Council services – Environmental Protection Team, Community Enabling, Council Tax, Planning. This will help with showing where we have been successful at advertising the scheme and where further promotion may be required.

The purpose and lawful basis for processing

The lawful basis for the processing of your personal data is public task. In order to process your application to the ECO4 Flex delivery scheme, we are required to collect the above information.

This is to check your eligibility for the scheme. We only collect the minimum amount required and ensure that it is stored securely.

Length of time we keep your information

We will retain your personal data for 1 year after the application has been approved or rejected. After the year this data will then be destroyed.

How we protect and store your personal data

We take the confidentiality of personal information very seriously and use recognised security and access controls to protect your information from unauthorised access, loss, misuse, alteration or corruption. We have procedures and processes in place to ensure that your personal information is managed appropriately.

Your information may be held outside of the UK. Where this is the case, we ensure that additional measures are in place to protect your data and to ensure that we continue to comply with data protection requirements.

Updates to this privacy notice

We will continually review and update this privacy notice to reflect changes in our processes and procedures, as well as to comply with changes in the law.

When such changes occur, we will revise the "last updated" date at the bottom of this notice.

We encourage you to periodically review this notice and to be informed of how we protecting your information.