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Colchester and Ipswich museums privacy notice

Information collected

Newsletter Subscriber

  • Name (optional)
  • Email address

We retain this information until the customer unsubscribes.

Resident pass holder/Castle member

  • Name
  • Address
  • Email
  • Phone number

We retain this information one month after pass or membership expires.

Registered on Volunteer Website

  • Name
  • Address
  • Email
  • Phone number

We retain this information until the individual unsubscribes.

Active Volunteer

  • Name
  • Address
  • Email
  • Phone number
  • Emergency contact name
  • Emergency contact number
  • Emergency medical informations (if relevant)

We retain this information until one year after volunteering ends.

Competition entrant

  • Name
  • Email
  • Phone number (Optional)

We retain this information until one month after competition closes.

Agencies we might share your information with

We do not share your information with other agencies.

Purpose for processing

Colchester + Ipswich Museums requires the above information in order to provide a service to you. Volunteers may receive updates on the projects they support, new opportunities and thank you events. We only request the minimum amount of information and ensure that is it stored securely.

Length of time we keep your information

You have the right to contact us and ask for your information to be removed at any point where there is no obligation or statutory requirement for it to be kept. You can exercise this right by contacting museums@colchester.gov.uk

Updates to this privacy notice

We will continually review and update this privacy notice to reflect changes in our processes and procedures, as well as to comply with changes in the law. When such changes occur, we will revise the "last updated" date on this notice. We encourage you to periodically review this notice and to be informed of how we are protecting your information. 

Page last reviewed: 30 October 2020

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