Online payments unavailable

Due to our internet payments system being unavailable, customers will not be able to make any online payments or receive their outstanding balance for over the phone payments between 6am and 10am on Sunday 09 October.

Council Tax

Pay by Direct Debit

Set up a Direct Debit to make regular payments. Alternatively, you can download and print a Direct Debit form (PDF, 330KB), which can be scanned and returned to control.forms@colchester.gov.uk.

You can make payments on the 1st, 5th, 8th, 15th, 20th, 25th or 28th of each month. You can choose which date best suits you.

If you need to advise us of a change in payment date and instalments, email us at council.tax@colchester.gov.uk or call us on 01206 282300.

If you need general advice or guidance on Direct Debits, visit the Direct Debit Consumer Help Centre.

Change your bank details

If you need to change your existing Direct Debit bank account details, you will need to complete a new Direct Debit form.

Complete a new Direct Debit form

We need a minimum of 12 working days prior to your next scheduled payment date to make this change, otherwise payment will be taken from the existing bank account. Any future payments will be taken from your new bank account.

Pay online

Make a single payment online.

Pay over the phone

Call our automated payments line on 01206 282725. You will need your Council Tax account number and your debit / credit card details.

Pay at the bank or through your banking app

You can make payments to the Council through your bank or banking app. Quote our bank details below and your Council Tax account number as a reference for the payment you are making.

Enter the bank account name as written below. You may encounter an error if you try to use a different bank account name.

  • Bank account name: CBC - Direct Credits
  • Bank sort code: 30-92-16
  • Account number: 00216003

Page last reviewed: 20 May 2021

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