Please note that some of our council tax services will not be available today and over the weekend. You will be unable to report a move, set up a Direct Debit or view your online account. Normal service should resume on Monday.
Each year we receive a limited amount of Discretionary Housing Payment (DHP) funding from the Department for Work and Pensions for customers in need of some additional help with their housing costs.
To receive a DHP an applicant must be entitled to:
These extra payments are discretionary and do not fall under the normal Housing Benefit rules.
Service charges that cannot be covered by HB or UC Housing Element
Read the DHP Guidance for Residents 2019-20 to find out if you can apply for DHP
If you are eligible for DHP you can apply using our online form.
Apply for a Discretionary Housing Payment here
We will decide each case individually on the information you give us, so it's important you tell us as much as possible about your financial and personal situation.
If you disagree with our decision not to give you DHP, or with the amount, or with the length of the award you can ask us to reconsider our decision. Please contact us and explain why you do not agree with our decision.