Winter support

Colchester Borough Council is providing support for residents, businesses, and communities throughout winter.

Discretionary Housing Payment

Each year we receive a limited amount of Discretionary Housing Payment (DHP) funding for customers in need of some additional help with housing costs.

IN THIS ARTICLE

Who can get DHP.
What is not covered by DHP.
How to apply for DHP.
What to do if you would like to appeal against our decision regarding your reward.

Each year we receive a limited amount of Discretionary Housing Payment (DHP) funding from the Department for Work and Pensions for customers in need of some additional help with their housing costs.

Who can get DHP?

To receive DHP an applicant must be entitled to:

Housing Benefit (HB); or
Universal Credit (UC) Housing Element; and
Be responsible for the rent; and
Need extra financial help with housing costs.

These extra payments are discretionary and do not fall under the normal Benefit rules.

What is not covered by DHP?

Service charges that cannot be covered by HB or UC Housing Element

Increases in rent due to outstanding rent arrears
Sanctions and reductions in Benefit
Benefit Suspensions
Rent, when the applicant is getting Local Council Tax Support but not HB or help with housing costs in UC
Shortfalls caused by HB or UC overpayment recovery
Council Tax liability or charges

How do I apply for DHP?

Read the DHP Guidance for Residents 2021-2022 to find out if you can apply for DHP.

If you are eligible for DHP you can apply using our online form.

Apply for a Discretionary Housing Payment

We will decide each case individually on the information you give us, so it's important you tell us as much as possible about your financial and personal situation.

What happens if I do not agree with your decision?

If you disagree with our decision not to give you DHP, or with the amount, or with the length of the award you can ask us to reconsider our decision. Please contact us and explain why you do not agree with our decision.