If you have a complaint about the condition of your property you can contact the Private Sector Housing team. Opening hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays). Please note: Colchester Borough Council is committed to Customer Excellence and may record your call.
Make A Complaint
If you have a complaint or enquiry then contact us straight away. Provide us with as much information as you can and always give your name, address and a telephone number (if you have one). If you are a tenant then please give details of your landlord and whether you rent a room or a whole property. This information will be required to progress the case.
Click here to read the Private Sector Housing Customer Charter
Click here to fill out the Private Sector Housing contact form
Postal Address: Colchester Borough Council Rowan House 33 Sheepen Road Colchester Essex CO3 3WG
Tel: 01206 282581 (option 6)