Contact the Private Sector Housing Team

How you can contact the Private Sector Housing Team


  • Making a complaint
  • How to contact the team

Making a complaint

If you have a complaint about the condition of your property you can contact the Private Sector Housing team. Opening hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays). Please note: Colchester Borough Council is committed to Customer Excellence and may record your call. 

Make A Complaint

Please help us to help you: 

If you have a complaint or enquiry then contact us straight away. Provide us with as much information as you can and always give your name, address and a telephone number (if you have one). If you are a tenant then please give details of your landlord and whether you rent a room or a whole property. This information will be required to progress the case. 

Click here to read the Private Sector Housing Customer Charter

Click here to fill out the Private Sector Housing contact form

Postal Address: 
Colchester Borough Council 
Rowan House 
33 Sheepen Road 
CO3 3WG 

Tel: 01206 282581 (option 6) 

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