Please note that some of our council tax services will not be available today and over the weekend. You will be unable to report a move, set up a Direct Debit or view your online account. Normal service should resume on Monday.
What is the Housing Heath and Safety Rating System (HHSRS)?
The Housing Health and Safety Rating System (HHSRS) was introduced under the Housing Act 2004. It is a Risk based system that applies to all properties within the Borough of Colchester.
The system allows the Council to deal with conditions within properties and ensure that persons who are living or visiting are not put at risk from harm.
The Housing Health and Safety Rating System (HHSRS) gives the Council powers and duties to deal with properties in poor condition, where the property affects others, home owners, tenants and properties which often house some of the most vulnerable people.
The HHSRS can apply to Owner occupiers, Privately Rented Properties, Housing Association properties and Houses in Multiple Occupation (HMO).
Any action that we may take under the system will be based on the following considerations:
Hazards assessed under the HHSRS
There are 29 hazards that have to be assessed under the HHSRS and include some of the following:
Fact Sheets containing information about these common hazards and advice on preventative measures are available to download from our Top Ten Hazards page.
The courses of action that are available to the Authority where we have a duty or a power to act include:
The HHSRS hazard rating is based on the risk to the potential occupant who is vulnerable to that hazard i.e. who could live at the property. However, when determining what action to take, we use our judgment to take into account the current occupant or occupants. This does not mean that the action will always be based on the vulnerability of the current occupant(s). Action can be taken whether or not the person at most risk to the hazards is living in the dwelling or is a regular visitor to it. Where a property is tenanted we also take in to account the turnover of tenancies.
We retain the power to act in default and prosecute for lack of compliance. We are also able to recover charges for enforcement actions.
How to contact us
If you have a complaint about the condition of your property you can contact the Private Sector Housing team via Colchester Borough Council's Customer Services based at the Library and Community Hub, Trinity Square, Colchester. The offices are open 9.00am to 5.00pm, Monday to Friday.
Email us at: firstname.lastname@example.org
Telephone us on 01206 282581 Textphone users should dial 18001 01206 282581
Please help us to help you: