Created with Lunacy

Coronavirus (COVID-19)

Colchester Borough Council is monitoring the situation closely and will continue to take action to minimise disruption and keep residents and visitors safe. 

Coronavirus: updates, advice and guidance

Individual Service Awards 2017/18

Highlights are summarised below for awards received in 2017/18


  • Service awards for 2017/18

Essex Digital Awards

CBC was a finalist in two of the categories of the 2018 awards.

Visit Colchester were shortlisted in the Best Use of Video category for the I Spy video shorts which are part of the current tourism campaign; Reece Cycler the CBC blog about recycling also made it through to the final stages in the Best Blog category.

Visit Colchester have developed six 60 second video shorts designed specifically for social media to promote the town's tourism offering.  The videos are part of the current two-year tourism campaign, with each one aimed at a different segement of the tourism industry. The most popular aimed at a family day out in Colchester has reached a wide audience achieving views on Facebook from a boosted post of 22,541 and more than 1,900 views via You Tube to date. The film is regularly used on Visit Colchester's social media channels.

British Parking Awards

The @nepp_parking Twitter page was shortlisted in the 'Communication Award' category of the national British Parking Awards 2018.


National tourism body VisitEngland has again award Colchester Castle with Visitor Attraction Quality Scheme (VAQAS) status.  First presented to the Council in 2003, it is awarded to venues which show excellence in the experiences, services and stories they offer to visitors.

Colchester Castle achieved the accreditation following a visit from an independent professional assessor in November, who gave it an excellent score of 88%.  The assessor was particularly impressed with the castle's stunning setting, cleanliness and the Siege of Colchester and Gaol experiences, which use audiovisual technology to bring history to life for visitors.  Only 86 attractions across the country were given the accreditation.

The Castle has also been awarded the prestigious VisitEngland 'Welcome' Accolade after staff scored 98% for their customer service. This award recognises the very best in customer service and is given to attractions which go the extra mile to provide an exceptionally warm welcome to visitors.

Easton and Otley College

CBC was named 'Large Employer of the Year' at the Easton and Otley College Apprenticeship Awards 2018 for the apprenticeship schemes delivered at Leisure World Colchester.

Primary Times Essex Star Awards 2018

Colchester Castle scooped the Best School Trip prize.  The awards, now in their fifth year, champion the best places and best businesses within Essex for families with young children.

All the winners were selected by votes from the readers of Primary Times in Essex, complied from postal entries, unique email entries and online voting between 9 October and 12 December 2017.

Association of Local Energy Officers - 2017 national awards

Wendy Bixby, CBC's Sustainability Strategy and Projects Officer won this year's ALEO East Award. This award is presented annually in recognition of outstanding work in the fields of domestic energy efficiency or tackling fuel poverty.  Wendy developed CBC's first Environmental Sustainability Strategy (ESS).  The ESS won regional and countywide awards for successful delivery of priorities, to reduce the environmental impact from CBC buildings, services and operations and build resilient communities.

EU Broadband Award

The EU Broadband Award is run by the European Commission, and designed to showcase the best innovations in broadband technology across the member-states.  CBC won the 2017 award in the category of 'cost' reduction and joint investment in a future-proof infrastructure for its pioneering town centre dark fibre broadband project.

The award is in its third year, with CBC being one of five winners out of a total of 49 entrants from 19 EU member-states and Turkey.

Essex Wedding Awards

Colchester Events Company was shortlisted for two of our venues in the finals for the Essex Wedding Awards.

  • Colchester Town Hall in the 'Something Different' venue category
  • Colchester Castle in the 'Heritage' venue category

Advice Quality Standard (AQS)

The Advice Quality Standard (AQS) is a nationally recognised quality mark for organisations providing free, independent advice to members of the public.  Macmillan Cancer Support works in partnership with CBC to ensure people diagnosed with cancer, their families, and carers across Essex can access financial support by contacting the AQS-accredited Essex Macmillan Benefits Advice Service

Newsquest Essex Business Awards

Finalist in the 'Environmental Awareness' category for our Environmental Sustainability Strategy and related work. The strategy outlines CBC's approach to encouraging greener choices and tackling environmental issues.

Essex Mums.ccom - Best Museum

Colchester Castle received the 'Best Museum' award in the Essex Mums online awards.  Overcoming tough competition from around the county, the win highlighted the Castle's range of educational and interactive displays for all ages, plus star exhibits such as the Colchester Vase and Fenwick Treasure. 


Legal Services were re-accredited against this Law Society standard. Lexcel is the Law Society's legal practice quality mark for excellence in legal practice management and excellence in client care.

Green Flag Awards

Castle Park and High Woods Country Park have again both been awarded Green Flag Awards, recognising them as two of the best parks in the UK. Green Flags set a benchmark of standards for management and maintenance of publicly accessible urban and countryside parks, and promotes the community value of green spaces. The Castle Park also holds Green Heritage Site status.

2017 TripAdvisor Certificate of Excellence

Colchester Borough Council and Visit Colchester were delighted to announce that five of its leading visitor attractions have been awarded this accolade from the public -  Colchester Castle, Castle ParkHollytrees Museumthe Natural History Museum and High Woods Country Park.

GeoPlace - national Exemplar Gold award

Gold Performance Award for Address Data - for consistently maintaining the highest level of data quality. The Exemplar Awards recognise excellence in local authority business-critical data creation of Address data, known as a Local Land and Property Gazetteer (LLPG) and Street data, known as a Local Street Gazetteer (LSG).

Only 12 authorities in the east of England achieved this Gold standard.]

Planning Awards, Planning Magazine

The Creative Centre was a finalist in the category promoting Economic Growth. It was one of just five projects to make it onto this country-wide shortlist.

MJ awards

The Council was shortlisted as one of the six finalists for the 'Commercialism in the Property Estate'category. This was for CBC's 'Ultrafast and Ultraready' innovative economic growth projects - these aim to enhance the lives and opportunities for residents, encourage greater inward investment, and seek to generate sustainable revenue streams for the Local Authority; enabling further investment and fostering a long-term vision for development and prosperity projects.

Essex Digital Awards

Leisure World, Colchester Events, and The Museum Service were all nominated as finalists in this year's Essex Digital Awards for their new websites.

Colchester Leisure World earned the Bronze award in the 'Website: sports and entertainment' category. The news release is shown here - Leisure World's website wins Digital Award.

Related Articles
How the Council Works
Performance Data, Datashare and FOI

Quick Links