Weekend noise service

Details and information regarding our weekend noise service

IN THIS ARTICLE

  • The service we provide
  • How to contact us
  • Information we need to help us deal with your complaint
  • The service operates between 9pm and 1am on Friday and Saturday nights.
  • Its primary role is to obtain evidence for ongoing noise cases.
  • Where a complaint is ongoing it is likely that we will obtain evidence for formal action rather than getting the noise turned off.
How to contact us 

Telephone:  01206 769779 

  • Your call will be answered by our Helpline staff who will pass the details to the Weekend Noise Service officer.
  • The officer will then contact you to discuss the issue and usually arrange to visit and assess the noise from within your home.

Information we need:

  • Your name, address and telephone number.
  • Whether you have an open case and what stage it is at, e.g. gathering evidence for service of a notice.
  • The address where the noise is coming from.
  • A description of the noise.
  • How long the noise has been going on for.
Please be aware that our Officers use mobile telephones with withheld numbers - if your telephone line does not accept anonymous calls then we will be unable to contact you or deal with your complaint.  You will be able to unblock your telephone temporarily so that we can call you to discuss your problem.
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