The Council recognises that some households may find the capacity and frequency of the new waste collections challenging. The purpose of this Exemptions Policy is to put measures in place to ensure recycling and waste collections meet the needs of affected residents.
It is expected that residents will recycle all recyclable materials before considering applying for an exemption. Full information is available in our full collections exemption policy document.
You may qualify for an exemption if:
In black bag areas
In wheelie bin areas
Residents who qualify for an Exemption will be provided with the following:
In black bag areas:
In wheeled bin areas:
Applications for an Exemption can be made online at: www.colchester.gov.uk/waste-limit-exemption or by phoning our Customer Service Centre on 01206 282700.
You will be visited by a Community Zone Warden who will make a decision based on the individual circumstances of the household. It is expected that residents will recycle all recyclable materials before considering applying for an exemption.
Applications for Exemptions are reviewed on an individual basis. Applicants are permitted to one appeal, to a Recycling and Waste Manager. Appeals can be made online or by phoning our Customer Service Centre on 01206 282700.
A decision will be made within 14 days. If you are refused an exemption, you may not re-apply for 6 months unless you have had a significant change in your household circumstances.