Local COVID alert level: high

Colchester is currently defined as a 'high risk' coronavirus alert level. We continue to monitor the situation closely and will take action to minimise disruption and keep residents and visitors safe.

Coronavirus: updates, advice and guidance

Colchester’s Visitor Information Centre reopens

Opening its doors from 23 July 2020

Date issued: 20 July 2020

Colchester’s Visitor Information Centre and shop will be welcoming back walk-up visitors once more, from Thursday 23 July, when the centre reopens to the public.

Although the team have maintained contact with potential visitors and the tourism trade during lockdown via the Visit Colchester social media channels and www.visitcolchester.com, the public will now be able to access the team’s friendly, reliable advice in person.

However, things may look a little different when you visit. Don’t worry, this is simply to ensure the safety of both visitors and staff. Due to the size of the building the team will be limiting the number of people into the Visitor Centre to a maximum of four at a time, from an established bubble or household.

While you’re in the visitor centre, plenty of signage will help guide you and hand sanitiser stations will be available for use.

The Visitor Centre gift shop will be also be open for people wishing to purchase locally made gifts Colchester souvenirs. The team will be encouraging contactless payments wherever possible and screens have been installed around our till. The shop is a small area, so the team will be asking people to be patient and observe social distancing guidelines.

We understand that we are all living through unsettling times and adjusting to the new ‘normal’ is going to take a while to get used to. Colchester has a colourful history dating back over 2,000 years and today modern Colchester, is a great place to live and visit. The friendly team are excited to begin welcoming visitors back to Colchester and helping our Beautiful Borough continue to thrive.

Councillor Julie Young, Portfolio Holder for Culture and Performance and Deputy Leader of the Council, said: “The reopening of the Visitor Information Centre marks the next phase in getting the tourism economy back up and running across our Beautiful Borough. The team are working closely with local attractions and businesses to provide the public with the most up to date information. Whether you live in Colchester, are visiting for a day, a weekend break or longer, we can help ensure your visit is the best it can be.”

At this time Hollytrees Museum, will continue to remain closed to the public. Work is ongoing to restart guided tours of the town and more information on this will follow.

To ensure you are the first to know information regarding venues across the Borough re-opening, please ensure you are following @VisitColchester on social media where you can also contact the team. You can also get in touch via email at vic@colchester.gov.uk or call on 01206 282920. visitcolchester.com is open 24 hours a day, 7 days a week.

 

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