Winter support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities throughout winter. The government has announced that England will move to Plan B in response to the risks of the Omicron variant. Check the guidance on GOV.UK for what this means for you.

Report a change of details or a move

It important that you let us know about any changes that may affect your tenant's entitlement to Housing Benefit or how we pay you.

IN THIS ARTICLE

When you need to report a change of circumstances to us.
How to report changes to us.

You have a duty to tell us about changes that may affect the tenant's entitlement or how we pay you.

Examples of changes you should tell us about are:

If your tenant moves in or out (including changing rooms or flats within the same building).
Changes in rent (both increase and decrease).
If somebody else moves in.
If payments are made directly to you, you need to tell us if your circumstances change, i.e. a change of address or bank details.

Report a change of details here