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Please note that some of our council tax services will not be available today and over the weekend. You will be unable to report a move, set up a Direct Debit or view your online account. Normal service should resume on Monday.  

One-to-One Support and Drop-In Sessions

Book free one-to-one support and attend Go Online Drop-In Sessions


  • Book One-to-One Support
  • Find a local Drop-In Session

One-to-One Support

We offer one-to-one support at any of the Library Hubs across Colchester Borough.

Book a free one hour session now by contacting our Digital Access Support Team:

Telephone: 01206 282 452 / 01255 686497


Drop-In Sessions

At our online drop in sessions, we encourage you to bring your own device where you will receive help using it.

Computers are available at all of the Libraries and staff will be there to support and teach you tasks such as internet basics. You will also have the opportunity to meet some of our dedicated multi-skilled Zone Teams, who have in-depth knowledge of local areas.

Our Calendar

View the calendar to find out where to go and when to get basic digital skills for free. 

View our calendar

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