Please note that some of our council tax services will not be available today and over the weekend. You will be unable to report a move, set up a Direct Debit or view your online account. Normal service should resume on Monday.
At present the forms of financial assistance we offer are:
Home security grant
These are provided to help low income households pay for urgent home security works and priority will be given to applicants receiving any income based, 'means tested' benefit.
Eligible works may include:
The applicant must:
The minimum home security grant that can be paid is £100 and the maximum is £3,000 in any three year period.
A Home Repair Loan is an income based, 'means tested' loan, secured on the property, and is available to home owners and leaseholders to repair and maintain their property. If the property is sold or ownership transferred within five years, then the loan is repayable with compound interest, after that time it is repayable without any interest.
If you complete a Preliminary Enquiry form we can give you some idea of what contribution, if any, you would be expected to make. If you are in receipt of an income based, "means tested" benefit then the loan will normally be for 100% of the cost of the works. The minimum loan is £100, and the maximum is £30,000 in any ten year period, including any other repair loans provided by the Council in that period.
Priority will normally be given to applications where:
Applicants who do not meet these criteria may apply and each case will be decided on its own merits. Properties with serious or life threatening issues will be considered in advance of those with minor disrepair.
The qualifying works include:
Empty Property Loans
Empty Property Loans may be offered to help bring empty residential properties back into use. The maximum loan is £30,000 for each self-contained unit of accommodation.
The assistance takes the form of an interest-free loan that is secured on the property, and is registered as a local land charge. The loan is repayable in full with compound interest if the property is sold within five years of the certified date. Otherwise the loan is normally repayable by instalments, without interest, using an agreed proportion of the monthly rental income, until the end of the nomination right period.
The loans may be offered to non-occupying owners, leaseholders and potential landlords of empty properties, who have an obligation to repair and maintain the property. Priority will normally be given to applications where the property has been empty for at least 12 months, and the owner intends to rent out the property for the full five year loan condition period.
As a condition of receiving the loan the applicant will normally be required to provide tenancy nomination rights to the Council. This will mean that the property can be used by people on the housing register, who are on low income.
To qualify for help, the property must be in disrepair or require fire precaution work for its intended use as a house in multiple occupation. The Council will provide a schedule of works that must be carried out before occupation of the property, and all the works listed must be carried out, even if the cost of these works exceeds the amount of loan.
For further information you can email: firstname.lastname@example.org
Fill in and submit our Private Sector Housing Advice/Complaint form
Private Sector Housing Advice/Complaint form
Click here to download the Financial Assistance Policy
Click here to download the Financial Assistance Enquiry Form