Please note that some of our council tax services will not be available today and over the weekend. You will be unable to report a move, set up a Direct Debit or view your online account. Normal service should resume on Monday.
If you have a food business you may need to be approved by us under Regulation (EC) No. 853/2004.
Whether you need approval or not depends on your type of business. If you produce foods containing products of animal origin for sale to other businesses then your premises may need to be approved by us.
Some examples of types of premises that need to be approved by us are:
This applies only if they are “stand alone”, meaning they are not attached to a slaughter house, cutting plant or game handling establishment.
Please note that if you do need approval and don’t have it yet, you can’t produce certain foods until we have approved you.
Apply for approval
There is no charge for requesting your business to be approved.
You need to be old enough to run a business, otherwise there are no other rules about who can apply.
We would prefer an online application if possible to save paper, time and money.
If you would rather send in a paper application, you can download an application form.
Paper forms are also available from Colchester Central library and Community Hub or by contacting us.
Download an application form
We process your application as soon as possible and we aim to complete your application within 15 working days.
Read the national laws and regulations here.
No. It is in the public interest that we process your application before it can be granted.
If you haven’t heard from us after 20 working days, please contact us.
Please contact us in the first instance on 01206 282581 or via email: firstname.lastname@example.org.
Please let us know about any changes using the online application.
Let us know about a change
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery).
If that has not worked, if you are located in the UK, Consumer rights - GOV.UK will give you advice. From outside the UK contact the UK European Consumer Centre.
Opening Hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays). Please Note: Colchester Borough Council is committed to Customer Excellence and may record your call.
Phone: 01206 282581