Cost of living support

Colchester City Council is providing support for residents facing the cost of living crisis.

Refugee Support

Services and support for refugees


  • Introduction
  • How can you help?
  • Useful links and websites
  • How to donate or volunteer

The government has confirmed it is accepting an additional 20,000 refugees from Syria over the life of the parliament. The refugees are being selected from the established camps in Syria, and from elsewhere in Turkey, Jordan and Lebanon. Priority is being given to orphans and families with vulnerable children, and the refugees are being processed largely through the Syrian Vulnerable Persons Relocation scheme.

The government has committed to "work intensively with local authorities and the devolved administrations to put in place the necessary arrangements to house and support the refugees that we resettle ... " and have been asking local authorities to help.

Colchester Borough Council has been instrumental in providing services and support for refugees under a variety of Home Office schemes over the years. Most recently the Council gave unanimous support to instigate the Syrian Vulnerable Persons Resettlement Scheme working with Essex County Council, public sector and voluntary sector partners, especially Essex Integration. We are proud of our achievement in welcoming 12 Syrian families over the past 18 months.

In order to strengthen our commitment to those who face the ordeal of being separated from their families and home this Council pledges to:

  • continue to do all in its power to welcome and assist refugees and all those forced to seek sanctuary in our Borough.
  • ensure services and resources are accessible, including by signposting, translation, and advocacy.
  • acknowledge the pledges of institutions, businesses, individuals and families across Colchester.
  • declare ourselves as a Borough of Sanctuary, following the examples of other local authorities already signed up to the City of Sanctuary principles.

More information about the City of Sanctuary principles can be found here City of Sanctuary Charter.

How can you help?

If you have any properties to offer for Syrian refugees (preferably at the local housing allowance (LHA) rate), please contact Essex Integration, using their contact page. Please note housing offers will be subject to a safety inspection by Colchester Borough Councils Private Sector Housing Team.

City / Borough of Sanctuary 

City of Sanctuary is a movement committed to building a culture of hospitality and welcome, especially for refugees seeking sanctuary from war and persecution. It is a network of local groups including boroughs, towns and cities across the UK and Ireland, all committed to building this culture of welcome across every sphere of society. City of Sanctuary operates under local group names. You can find out about Colchester's local group here at their Facebook page.

If you can help or would like to join the 67 groups and individuals working together to make Colchester a welcoming place for all those seeking sanctuary, please contact the Colchester Borough of Sanctuary Group via their Facebook page and let them know the support you can offer.

Useful links and websites

Below is a useful list of local services, active voluntary sectors and faith groups who can offer valuable advice, assistance and support to refugees whilst they settle into and establish their new lives in Colchester.

Welfare Benefits

Financial inclusion
Money Advice Service
Colchester Credit Union
Citizens Advice

Colchester Borough Homes - Homelessness Support

How to register with a GP
How to register with a Dentist
Colchester Walk In Service
Colchester General Hospital

Refugee Services
Essex Integration
Refugee Action - Colchester

Older People
Age UK Colchester

Younger People
Youth Enquiry Service

CV and work support

We do not endorse these websites nor are we affiliated with any of them (other than Welfare Benefits, Colchester Borough Homes and Essex Integration).

Would you like to help?

If you would like to make a donation or volunteer, find out how you can help on the Government's website.

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