Cost of living support

Colchester City Council is providing support for residents facing the cost of living crisis.

Colchester's Big Community Switch - Residents

See if you can reduce your energy bills - complete the no obligation online form


  • Save money on household energy bills
  • Take part in the next auction
  • Missed the last auction date?
  • More information

Save money on household energy bills!

We are offering a free quarterly collective switching scheme to give Colchester residents the opportunity to register and potentially benefit from cheaper bills for gas and electricity through collective buying power.

So far we have saved residents over £259,682 on their fuel bills with over 3,640 Colchester residents taking part in Colchester's Big Community Switch. Those saying 'yes' to switching energy provider after receiving their offer will be paying on average £223 less for their home energy bill over the next year.

Sign up for free

To sign up for free, all you need is access to a computer, a recent energy bill and an email address.

If you do not have a personal email address, you may use a friend or family member's but you may prefer to take the time to set up your own as there will be direct communication from the switching scheme company keeping you informed of progress during the process.

Take part in the next auction

  • The next Big Community Switch round will be launched on 3 April 2018
  • You will have up until 21 May 2018 to complete your online registration form
  • Registration lines close and the energy auction takes place on 22 May 2018
  • iChoosr will send your switch offers out to you from 4 June 2018
  • You will need to confirm that you would like to switch before 3 July 2018

The following Auction 'winter 2018' is closed 

  • The energy auction took place on 13 February 2018
  • iChoosr  switch offers out to participants from 23 February 2018
  • You will need to confirm that you would like to switch before 28 March 2018

Missed the last auction date?

Don't worry! Residents are now able to register after the auction has closed! As long as you live within the Council area, all you need to do is register as normal, following the 'sign up for free' link above, and you will receive an offer instantly! Try it today and you could save ££££'s on your energy costs! 

More information

For more information about the Big Community Switch please call the councils 24 hour automated information line on 01206 507555

Information update for residents that took part in the last auction:

  • If you have not received your emailed offer letter check your email 'spam' folder; if you can't find it contact with your ID number, name and address.
  • If you need to speak to someone about the last auction please call the Big Community Switch Helpline on 0800-0488285. Opening hours are Monday - Friday 8:00 a.m. until 5:30 p.m. Saturday & Sunday - Closed.
  • If you have any problems or questions during your registration or you did not get an offer by email please contact

If you have more questions about the Big Community Switch read our FAQ's or go to ichoosr FAQs.

Residents on Oil

Collective buying of Heating Oil

If you use heating oil and would like to find out more about local collective buying schemes in your area please visit the Essex RCCE for more information.

Not an Oil buying scheme in your area?

If there is not a scheme running in your area you could consider becoming a Volunteer Coordinator which means potentially you can make further savings.