Contact us - Macmillan Welfare Benefits Service

Find out how you can contact the Macmillan Welfare Benefits Service

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  • How you can contact us

We are unable to take any new referrals into the Macmillan Welfare Benefits Service which will be ending on 31st December 2019. Macmillan’s national Support Line Service offers support with accessing benefits and other financial advice as well as emotional and practical support, please call 0808 808 0000.

We provide a free and impartial specialist Welfare Benefits service for Cancer patients who live in the catchment area. The team can identify eligibility for Benefits, assist with completing forms and provide support to challenge unfavourable benefit decisions. Our service is an enabling service, delivered primarily over the telephone.

Contact Us:

Referrals can be made either by online form, telephone or email directly by the client or on the client’s behalf by a friend, relative, representative or a professional.

There is also the option to upload relevant documents through the online form.

Phone: 0800 019 6065 (24hr Answer phone)

Email: Macmillan@colchester.gov.uk


“They contacted me quickly explaining how they could help me, even though they I had assumed we wouldn't qualify as we worked”

“I was awarded benefit which then allowed me more time to look after my husband”

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