Local COVID alert level: high

Colchester is currently defined as a 'high risk' coronavirus alert level. We continue to monitor the situation closely and will take action to minimise disruption and keep residents and visitors safe.

Coronavirus: updates, advice and guidance

General Enquiries

How to contact us


  • Contact numbers for our services
Opening Hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays)
Textphone: dial 18001 followed by the number you wish to call
Please note: Calls may be recorded for training and monitoring purposes.


Phone: 01206 282600

Business Rates

Phone: 01206 282300

Customer Services

Phone: 01206 282222

Council Tax

Phone: 01206 282300

Democratic Services

Phone: 01206 282207


Phone: 01206 282820

Emergency Planning

Phone: 01206 282222

General Enquiries

If the service you require is not listed please phone: 01206 282222.


Colchester Borough Homes
Phone: 01206 282514
Housing Options and Advice
Phone: 01206 282569

Parking and Travel

Phone: 01206 282316



Phone: 01206 282424


Recycling and Rubbish

Phone: 01206 282700


Food Safety

Phone: 01206 282581


Environmental Protection

Phone: 01206 282581/2
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