Local support and coronavirus (COVID-19) guidance

Colchester Borough Council is providing support for residents, businesses, and communities. The government has announced that England has returned to Plan A. You should continue to protect yourself and others. Find further guidance on GOV.UK.

General Enquiries

How to contact us


  • Contact numbers for our services
Opening Hours Monday to Friday from 9.00am to 5.00pm (excluding public holidays)
Textphone: dial 18001 followed by the number you wish to call
Please note: Calls may be recorded for training and monitoring purposes.


Phone: 01206 282600

Business Rates

Phone: 01206 282300

Customer Services

Phone: 01206 282222

Council Tax

Phone: 01206 282300

Democratic Services

Phone: 01206 282207


Phone: 01206 282820

Emergency Planning

Phone: 01206 282222

General Enquiries

If the service you require is not listed please phone: 01206 282222.


Colchester Borough Homes
Phone: 01206 282514
Housing Options and Advice
Phone: 01206 282569

Parking and Travel

Phone: 01206 282316



Phone: 01206 282424


Recycling and Rubbish

Phone: 01206 282700


Food Safety

Phone: 01206 282581


Environmental Protection

Phone: 01206 282581/2
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