Macmillan Welfare Benefits Services

Macmillan Cancer Support, what we do and how we can help you.


  • Who we are
  • What we offer
  • Common financial worries
  • Get in touch with the local team

No one should face cancer alone.

Macmillan Cancer Support works together with Colchester Borough Council to provide the Macmillan Welfare Benefits Service for Mid, North and South Essex. We offer a specialist service for people affected by cancer who live in these areas.

We are here for you

A cancer diagnosis may raise concerns about your financial security. You may experience difficulties with employment, paying bills or claiming benefits. We are here to help take the pressure away and support you through this difficult time.

What we offer

We will work closely with you or your representative to identify your problems and advise on what options are available to you. Our specialist advisers offer a free, confidential and impartial service. We can help you complete forms, act on your behalf and give you access to a range of services. If you are living with cancer, we can help you from diagnosis through to treatment, or end of life.

Common financial worries

  • My employer has stopped paying me sick pay and I don’t know what help is available.
  • I have been turned down for a benefit and I think the decision is wrong.
  • My partner has left work to care for me and we are struggling to pay the bills.
  • I am in arrears with my rent/ mortgage as I am too unwell to work.

Get in touch with the local team

We are open Monday - Friday, 9am – 5pm

Call us: 0800 019 6003 or 0800 019 6065

Email us:

For support, information or if you just want to chat, call the Macmillan Support Line free on 0808 808 00 00 (Monday to Friday, 9am–8pm) or visit