We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.
If you think that a home may be empty please report it to us here.
If you think that a home may be empty please report it to us here.
Continue to find out how to report an empty property.
ContinueIf you think that a home may be empty please report it to us here.
Continue to read more
ContinueIf your child is 15 or under (or 16 or under with a disability) a partial deduction can be made from your income figure which is used to work out your Housing Benefit or LCTS.
If your child is 15 or under (or 16 o...
If your child is 15 or under (or 16 o...
If we have missed a collection of your rubbish or recycling and it was out from 7am on your collection day, you can report it to us here up to 48 hours after it was missed. We will collect any missed collections within 2 working days.
If we have missed a collection of y...
If we have missed a collection of y...
Continue to go to the form
ContinueRegister or change your bank account details here.
Register or change your bank account ...
Register or change your bank account ...
You can also tell us about other things like dog fouling, fly posting and graffiti.
ReportIf you’re out and about and see something that needs cleaning, anything from fly tipping to litter, report it here.
If you’re out and about and see somet...
If you’re out and about and see somet...
You will be taken to Anglian Water's website.
ReportReport a blocked private sewer or arrange drains repairs with Anglian Water.
Report a blocked private sewer or arr...
Report a blocked private sewer or arr...
If you are new to the area you can register for Council Tax. Continue to go to the form where you will be able to enter your details.
ContinueLet us know when you move as your Council Tax may change.
Let us know when you move as your Cou...
Let us know when you move as your Cou...
Continue to read more information.
ReportYou need to report any changes to us straight away as it may affect how much help you get with your rent or council tax.
You need to report any changes to us ...
You need to report any changes to us ...
Continue to read more information.
ContinueYou can report a fleet incident by emailing operational.psu@colchester.gov.uk. Find out what information you need to provide here.
You can report a fleet incident by em...
You can report a fleet incident by em...
Continue to read about any known issues and where you will be able to report online. Please let us know about a missed collection after 4pm on the day we were meant to collect.
ContinueIf we have missed one of your recycling or rubbish collections and it was out by 7am on your collection day, let us know and we will come back to pick it up within 48 hours.
If we have missed one of your recycli...
If we have missed one of your recycli...
Continue to go to the form
ContinueIf you think you have not received your free roll of clear bags yet, please let us know by 6th July.
If you think you have not received yo...
If you think you have not received yo...
Continue to go to the form
ReportIf your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.
If your business' rubbish or recyclin...
If your business' rubbish or recyclin...
You will be taken to Essex County Council's website.
ReportReport damages to a road/carriageway to Essex County Council.
Report damages to a road/carriageway ...
Report damages to a road/carriageway ...
Find out what information is needed and report it
ReportIf you think that a vehicle in your area may have been abandoned, you can report this here for us to investigate.
If you think that a vehicle in your a...
If you think that a vehicle in your a...
You can also tell us about other things like dog fouling, fly tipping and graffiti. Continue to go to the form.
ReportFly posting is the display of advertising material on buildings and street furniture without the consent of the owner. If you see this, please report it here.
Fly posting is the display of adverti...
Fly posting is the display of adverti...
Continue to read more about how to report fraud.
ReportIf you think someone is getting benefits they may not be entitled to then you can report it in a number of ways.
If you think someone is getting benef...
If you think someone is getting benef...
Continue to read more
ContinueIt is important that you let us know if your details or circumstances change it may affect your entitlement to Housing Benefit or Local Council Tax Support.
It is important that you let us know ...
It is important that you let us know ...
Continue to report your missed collection.
ContinueIf your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.
If your business' rubbish or recyclin...
If your business' rubbish or recyclin...
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