More support and advice

Universal Credit how to claim notes: 

Get more help on how to claim and the link to claim.

Universal Credit Helpline: 

You can contact the DWP Universal Credit Helpline free on: 0800 328 5644 (textphone: 0800 328 1344). 

Helpline opening hours: 8am to 6pm Monday to Friday. 

Citizens Advice Bureau (CAB) Help to Claim service: 

If you have any difficultly with the online claim process, or concerns about managing your finances you can contact Citizens Advice who offer a ‘Help to Claim’ service.  

Contact us about applying for Universal Credit.

Page last reviewed: 16 May 2024