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Find out if you are entitled to Housing Benefit and Local Council Tax Support, upload documents to support your application and let us know if your circumstances have changed. Find out about the changes to Housing Benefit, apply for DHP and learn about Local Housing Allowance. There is also useful information for Landlords.
It is important that you let us know if your details or circumstances change it may aff...
It is important that you let us know if your details or circumstanc...
Continue to read more
It is important that you let us know if your details or circumstances change it may affect your entitlement to Housing Benefit or Local Council Tax Support.
If you think someone is getting benefits they may not be entitled to then you can repor...
If you think someone is getting benefits they may not be entitled t...
Continue to read more about how to report fraud.
If you think someone is getting benefits they may not be entitled to then you can report it in a number of ways.
Register or change your bank account details here.
Continue to go to the form
If your child is 15 or under (or 16 or under with a disability) a partial deduction can...
If your child is 15 or under (or 16 or under with a disability) a p...
If your child is 15 or under (or 16 or under with a disability) a partial deduction can be made from your income figure which is used to work out your Housing Benefit or LCTS.
If you see a dead animal on or near a road you can report it here.
If you see a dead animal on or near a...
Continue to report an overflowing bin
If you find an overflowing or damaged public bin you can report it to us here.
If you find an overflowing or damaged...
If we have missed a collection of your rubbish or recycling and it was out from 7am on your collection day, you can report it to us here up to 48 hours after it was missed. We will collect any missed collections within 2 working days.
If we have missed a collection of y...
You can also tell us about other things like dog fouling, fly posting and graffiti.
If you’re out and about and see something that needs cleaning, anything from fly tipping to litter, report it here.
If you’re out and about and see somet...
You will be taken to Anglian Water's website.
Report a blocked private sewer or arrange drains repairs with Anglian Water.
Report a blocked private sewer or arr...
You will be taken to Essex County Council's website.
Report a blocked drain on a road or pavement to Essex County Council.
Report a blocked drain on a road or p...
Report an issue with a street light to Essex County Council.
Report an issue with a street light t...
If you are new to the area you can register for Council Tax. Continue to go to the form where you will be able to enter your details.
Let us know when you move as your Council Tax may change.
Let us know when you move as your Cou...
Continue to read more information.
You need to report any changes to us straight away as it may affect how much help you get with your rent or council tax.
You need to report any changes to us ...
You can report a fleet incident by emailing operational.psu@colchester.gov.uk. Find out what information you need to provide here.
You can report a fleet incident by em...
Continue to read about any known issues and where you will be able to report online. Please let us know about a missed collection after 4pm on the day we were meant to collect.
If we have missed one of your recycling or rubbish collections and it was out by 7am on your collection day, let us know and we will come back to pick it up within 48 hours.
If we have missed one of your recycli...
If you think you have not received your free roll of clear bags yet, please let us know by 6th July.
If you think you have not received yo...
If your business' rubbish or recycling collection has been missed, report it here and we will come back to collect it.
If your business' rubbish or recyclin...
Report damages to a road/carriageway to Essex County Council.
Report damages to a road/carriageway ...
Find out what information is needed and report it
If you think that a vehicle in your area may have been abandoned, you can report this here for us to investigate.
If you think that a vehicle in your a...
Continue to find out how to report an empty property.
If you think that a home may be empty please report it to us here.
If you think that a home may be empty...
Continue to report dog fouling
You can report dog fouling here and we will come to clean it up as soon as we can.
You can report dog fouling here and w...
You can also tell us about other things like dog fouling, fly tipping and graffiti. Continue to go to the form.
Fly posting is the display of advertising material on buildings and street furniture without the consent of the owner. If you see this, please report it here.
Fly posting is the display of adverti...
Continue to report the problem
If you're out and see that something has been left where it shouldn't be, report it here and we'll come and collect it.
If you're out and see that something ...
If you witness graffiti taking place, report this directly to Essex police on 01206 210441. Continue to go to the form to report it online.
If you see graffiti in your neighbourhood please report it here.
If you see graffiti in your neighbour...
If you see any dangerous litter such as broken glass, needles, etc, please report it and we will make it a priority to clean it up.
If you see any dangerous litter such ...
Continue to report your missed collection.
It is quick and easy to register for an online account. Access services for Council Tax, Housing Benefit and Local Council Tax Support and Housing all in one place.
Sign In/Register
