Contact-free delivery

It is recommended that delivery drivers adopt the following protocol for food and drink deliveries:

  • ring doorbell/knock on door
  • step back to recommended distance of 2 meters
  • when the door is answered, ask the customer to step back
  • leave the delivery on the doorstep
  • remain to ensure the delivery is collected
For alcohol deliveries, the additional steps should be taken:
  • when door is answered, ask for the person who made the order and then for ID if they look under the age of 25
  • make a visual check of the ID

 

Page last reviewed: 13 August 2021