Coronavirus: view the status of our services

We are providing information for residents, businesses, and communities which we will review and update regularly. View the latest updates, advice and guidance.

One-to-one support sessions and events

Our team offer one-to-one support and group sessions held across Colchester and Tendring.

Our calendar shows our scheduled events, including drop-in sessions, where you can get basic digital skills for free:

One-to-one support sessions

One to one support is offered at mutually convenient locations across Colchester and Tendring.

Due to the restrictions put in place around coronavirus (COVID-19) we are currently offering over the phone and online one-to-ones. These usually last about an hour and can be changed to meet everyone's needs and skill levels.

We hope to assist people with getting online to communicate with friends, family and loved ones using the devices they have. We can also help people with buying online and using the NHS app to manage medicines, prescriptions, and pharmacies.

We can adapt our services to meet everyone’s digital and technical needs.

Book a one-to-one support session

Events

Express your interest in an event

Alternatively, you can contact our Digital Access Support Team:

Telephone: 01206 282 452 or 01255 686497
Email: DigitalAccessSupport@Colchester.gov.uk

Drop-in sessions

All drop-in sessions are currently postponed.

We encourage you to bring your own devices to our drop-in sessions so that we can offer you relevant and hands on guidance. It is also suggested that you bring a notepad so that you can make a note of the information for reference.

On occasion you will have the opportunity to meet with some of our community neighbourhood operatives at some of these sessions.

You can also visit any of the libraries, where you are able to access computers and, in some instances, there are staff on hand to assist you with your queries.

Online tutorials

Our online learning tools offer free digital skills and guidance.

If you want to learn how to use your smart device, laptop or computer, we can support you.

Find out more about our online tutorials

Page last reviewed: 4 December 2020

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