Customer Contact Centre information


Opening times

  • Housing: Monday to Friday, 9am to 5pm.
  • Community and Environment (including Recycling and Rubbish): Monday to Friday, 9am to 3pm.
  • Building, Planning, Licensing and Food Safety: Monday to Friday, 10am to 4pm.
  • Phones: Be advised, our busiest period is between 9am and11am.
  • Emails: Monday to Friday, 9am to 5pm.
  • Online services: 24 hours

Page last reviewed: 4 April 2025